Fix Outlook connection problems in Office 365 and Exchange Online. 7/21/2020; 2 minutes to read; Applies to: Exchange Online; In this article. If you're using Outlook to access your Office 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible. Full site coming soon. Please call or write to inquire. Visit our partners & showrooms.
Change the password for your Exchange, Hotmail, Gmail, Outlook.com, or Yahoo account. Skip to main content. Outlook for Microsoft 365 for Mac Outlook 2016 for Mac Outlook 2019 for Mac More. On the Tools tab.
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A Microsoft Exchange account is a work or school email account. The organization that gave you the Exchange email account is running a Microsoft Exchange Server, or is using Microsoft 365 which uses Exchange Server to provide email.
2. In the pop-up window, you can enter the email address of the account you want to add and click 'Connect.' If you want to set up the account manually, click 'Advanced options,', then click 'Connect.' If Outlook recognizes your email account, it will ask you to enter your password and complete the setup.
If it's a straightforward webmail account (like Gmail), Outlook can usually do it automatically. If you're configuring an IMAP or Microsoft Exchange account, though, it's often faster to choose to do it manually.
3. If you need to configure your account manually, choose the type of account you're setting up. The most common options include Microsoft Exchange, Microsoft 365, POP, and IMAP. You can find this information using Google to figure out what type of email account you have.
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4. Follow the remaining instructions to configure the account. Depending on the type of email account you're adding, you may need to specify the incoming and outgoing email server names, port numbers and encryption methods. You can get all these details from your email provider's website or technical support. If you are adding an Exchange server to Outlook, you might need to get the details from your IT department or network administrator.
5. In the new window that opens, enter your email address and password. You might be directed back to your email provider's website to confirm that you want to connect the accounts.
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Once you confirm that you want to add your email account, it should be connected.